Editorial policy

Policy updated:

Kravflyg is an independent consumer-information site about EU Regulation 261/2004 and air passenger rights. We are funded through affiliate revenue from AirHelp and other compensation services, but our editorial direction is not steered by that. This page describes how we work.

Methodology

Our aim is to support information with primary sources: the original text of the EU regulation on EUR-Lex (CELEX:32004R0261), CJEU case law, and the relevant Council and European Parliament committee documents on the reform of Regulation 261/2004.

When we cite amounts or thresholds we link directly to the article number of the regulation (e.g. Article 7) or to the CJEU case ID (e.g. C-402/07, Sturgeon). Where an interpretation is open — such as the exact application date of the 2026 reform — we write that openly and update the text once the source is officially published.

AI tools may be used in content work. The organization byline identifies the publisher; it does not certify legal expertise or independent human review of every article.

Fact-checking

Fact-checking priorities include three things: (1) amounts in euro, (2) time and distance thresholds, (3) case IDs and years in citations to the Court of Justice.

Airline information can change. Check the current position with the airline and relevant authorities. An update date concerns the stated article and does not guarantee that every external fact remains current.

Sources we use

EUR-Lex (eur-lex.europa.eu) — the primary source for regulation texts, including 261/2004 and the documents on its reform.

Curia.europa.eu — the official CJEU judgment database (Sturgeon C-402/07, Wallentin-Hermann C-549/07, Pesková C-315/15, Cuadrench Moré C-139/11 and more).

ARN considers consumer disputes; Konsumentverket supervises compliance with EU 261 in Sweden.

AviationADR and Centrum för rättvisa — alternative dispute resolution and case law.

Trustpilot and public price lists from compensation services — for comparisons of commission and reputation.

What we are not

We are not lawyers and our information is not legal advice. We explain your rights under EU 261 so that you can make an informed decision, but an individual case may require legal help. If you need legal advice, we recommend contacting a lawyer or a compensation service that takes cases to court.

We are not affiliated with AirHelp, Flightright or Flyghjälp as an employment relationship. We are affiliate partners, which means we receive a commission if a reader starts a claim through our link — but the commission does not affect our assessment. We have written critical things about each service where it was warranted.

Editorial priorities

Kravflyg uses an organization byline. The areas below describe content priorities, not identified employees, professional qualifications or a certified review process.

Air-passenger rights and regulatory

Priority: check regulations and the application of reforms against EUR-Lex and official institutions.

Relevant sources and topics: EU law, transport-research primary sources (EUR-Lex, Council website).

Legal sources

Priority: check citations and legal conclusions against published judgments at curia.europa.eu.

Relevant sources and topics: CJEU case law, Swedish Code of Judicial Procedure, the Swedish Statute of Limitations (1981:130).

Consumer rights and escalation paths

Priority: check dispute procedures, fees and conditions with ARN, Konsumentverket and the courts.

Relevant sources and topics: ARN recommendations, Swedish Consumer Agency (Konsumentverket), Swedish small-claims procedure.

Affiliate ethics and balance

Priority: identify commercial links and disclose our financial interest alongside the option to claim directly.

Relevant sources and topics: Honest-broker positioning, transparency rules, comparison methodology.

Update cadence

The intervals below are intended targets for future checks. This is a plan, not evidence of completed reviews; consult the dates and sources on the relevant guide.

Cluster Frequency Why
Reform of Regulation 261/2004 cluster Monthly The reform adopted in July 2026 applies about a year after publication in the Official Journal of the EU; we track the publication of the official text.
Airline-specific pages (SAS, Norwegian, Ryanair, Wizz Air, BRA) Quarterly Individual airlines' status can change — we re-check the Swedish Companies Registration Office (Bolagsverket) and official announcements.
Stable regulation pillars (EU 261/2004 fundamentals) Semi-annually The core regulation text has been unchanged since 2004. We pass through to catch new CJEU case law and interpretive shifts.
Compensation-service comparisons (AirHelp, Flightright, Flyghjälp) Quarterly Commission rates and pricing models change. We verify against the services' published price lists.

Corrections and updates

If you spot a fact that looks wrong — an incorrect case ID, an outdated amount, a broken citation — we want to hear about it.

editorial@kravflyg.com

Please include the page address, the disputed statement and, where possible, a primary source. No response time is guaranteed.

Affiliate disclosure

Kravflyg is an affiliate partner of AirHelp. When a reader starts a claim through our links, we earn a commission from AirHelp's fee — at no extra cost to the reader. We have also written comparisons with Flightright and Flyghjälp, where we are not an affiliate. This means our comparisons are not symmetric in interest — we have an incentive to recommend AirHelp — and we want you to know that. See our full affiliate disclosure on every page.